August 13th Statement From British Airways

AUG

Statement From British Airways

British Airways has resumed services in to and out of London Heathrow following the unofficial industrial action taken by some of the airline's staff and its catering supplier at London Heathrow, Gate Gourmet.

We plan to operate up to 50 per cent of our shorthaul and 75 per cent of our longhaul services in to and out of London Heathrow on Saturday 13 August. Only customers with confirmed reservations on these services will be accepted for travel.

Longhaul Flights
Information relating to longhaul flights operating on Saturday is confirmed.

Check our Arrivals and Departures facility for further details. When using this service, please ensure you use the original date of your flight.

The following longhaul flights have been delayed by up to 24 hours and are now arriving in to London Heathrow on Saturday morning. They were all originally due to depart on 11 August and are now all departing tonight.

Departing Flight #'s
Los Angeles BA278 BA282, San Francisco BA284 BA286, New York BA112 BA174 BA176, Miami BA206 BA208, Phoenix BA288, Johannesburg BA056 BA054, Cape Town BA058, Sydney/Singapore BA016, Sydney/Bangkok BA010, Melbourne/Singapore BA018, Nairobi BA064, Delhi BA142.

European and Domestic Flights
Information relating to shorthaul services operating on Saturday is up to date for flights departing before 10.00 am local time. Customers travelling after this time are strongly recommended to check Arrivals and Departures just prior to leaving for the airport.

To access Arrivals and Departures click here.

All flights in and out of Heathrow will have limited catering provisions onboard as our catering supplier, Gate Gourmet, is still unable to offer us a full catering service.

The airline faces a complex logistical challenge with at least 100 aircraft and 1,000 flying crew out of position. As a result it will take some time to return to a normal flying programme. We recognise how frustrating this must be but we are working as hard as we can to get customers away.

We apologise unreservedly to our customers. This is an unprecedented situation. We are doing everything we can to help our customers and have drafted in additional staff from around the airline to assist at the airport and in our telephone enquiry centres.

TAGS: advisory

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Statement From British Airways

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