August 11th
Statement From British Airways

British Airways has cancelled all flights into and out of London Heathrow airport until at least 6pm on Friday August 12.

This follows the suspension of all British Airways' Heathrow flights this afternoon as a result of unofficial industrial action by staff from catering company Gate Gourmet. This unofficial action spread to British Airways ground staff.

Due to the uncertainty of the industrial situation at Heathrow and aircraft and flying crew being out of position, the airline has taken the decision to cancel all flights until tomorrow evening.

We apologise unreservedly to our customers.

Customers due to travel before 6pm tomorrow should not go to London Heathrow Airport but should contact the airline or their travel agent to arrange a refund or rebook their travel plans.

We recommend that customers check the status of their flight, before they leave for the airport, using our online arrivals and departures page. To access this page, please click here.

British Airways has put a policy in place which outlines re-booking options and procedures for all customers affected by this industrial action. To view this policy please click here.

TAGS: advisory

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